We know sometimes things don't work out and that's totally, okay. If any of our products don't meet your expectations, we will gladly take it back for either an exchange or full refund within 7 days of receiving your item. Please reach out directly to pinospooches@.com. Custom orders are non refunded & customers is responsible for shipping cost non-refundable.

We work fast to fulfill all order within 1- 2 businesses days max. Any orders out side of the united states, shipping fee will be calculated at check out.

We recommend you double check your pups size or if you have questions can always message us through our website. We do offer exchanges on non custom bandanas, we just ask the customer to pay for shipping labels on items that need to be exchanged.

We offer free shipping on ALL orders over $60. Code:Freeshipping at checkout.

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.